Mintra has an exciting opportunity for a talented and dynamic Senior Consultant, to join our Consultancy team in Bergen. This role will provide services to our customers’ business processes and performance by delivering solutions and consultancy services for increased efficiency of operation.
Mintra’s business is built on these two principles. We develop and deploy solutions that allow our global client base to develop and deploy their people. We are a leading supplier of digital learning and human capital management software to safety critical industries, with core markets in maritime and energy.
In a world where adoption of digital technologies is growing at pace, our work in creating solutions that solve client challenges has never been so important. Do you have the drive and determination to help our clients make that transition and ensure we retain our market-leading position?
About the job:
As a Senior Consultant, you carry out work for our customers and have close contact with the customer. Emphasis is placed on you understanding the customers' needs and challenges within the daily operations and how they use our systems. The consultant's tasks can include general advice, project related work, training, and updating the OCS product portfolio so that it complies with the laws and regulations applicable at any given time.
The role will ideally be located in Bergen, however for the right candidate there may be flexibility on location. Occasional travel may also be required.
Your responsibilities will include:
Act as domain expert in larger and smaller delivery projects
Understand and document customer requirements and business objectives
Work out solution descriptions for project deliveries
Provide best practice advice to customers
Presents training sessions related to the assigned program
Design and configure system setup and workflows to customers using Mintra Group’s solutions
Customer contact, support and deliver consulting services to national and international customers
Contribute to continuously improve delivery methodology and services
Work collaboratively in cross functional teams
Test new application releases, document test and results, and work with developers/Products Managers to describe error scenarios
Provide 2nd line support to customers
Review product information including manuals and brochures for domain accuracy
Participate in BID processes (response to RFI’s, scoping, estimate scope of work)
We`d like you to have:
2-3 years working experience within HR, Payroll or Crewing (work experience may compensate for lack of formal education/degree)
Consulting experience is desirable
Experience and knowledge in Oil and Gas or Maritime industries is desirable
Experience using Microsoft Windows products
Well versed in systems, process improvement and workflow
Competence & Skills Requirements:
Bachelor Degree related to subject, Computer Science or similar
Excellent written and verbal communication skills in English
Excellent presentation skills
Analytical and strong problem-solving skills
Global and cultural awareness
What we’ll do for you:
Exciting role with fantastic opportunities
Join a team of professionals with global ambitions
Provide a competitive salary
Pension Scheme including Personal Insurance, Life Assurance
We want you to share our values:
People are our business and the core of everything we do. You should be able to grow the talent within our business, nurture a friendly, engaging and rewarding culture and deliver an exceptional level of service to our clients.
We explore and encourage you to demonstrate and reward creativity in your team. You will utilise the latest techniques and technologies, be inquisitive and take up the challenge.
Open and collaborative, you should be helpful, respectful and flexible. We expect you to communicate effectively, sharing knowledge and your experience with the wider team.
Driving performance, you should be commercially aware and have an entrepreneurial spirit. You lead by example, going above and beyond expectations and delivering real value.
Delivering with pride and excellence in everything we do. We expect you to present solutions, on time and within budget and to a consistently high standard. You should offer honest and constructive feedback and take pride in your craft, never settling for ‘good enough’.