Senior Consultant Vacancy

Mintra has an exciting opportunity for a talented and dynamic Senior Consultant, to join our Consultancy team in Bergen. This role will provide services to our customers’ business processes and performance by delivering solutions and consultancy services for increased efficiency of operation.

Mintra’s business is built on these two principles. We develop and deploy solutions that allow our global client base to develop and deploy their people. We are a leading supplier of digital learning and human capital management software to safety critical industries, with core markets in maritime and energy.

In a world where adoption of digital technologies is growing at pace, our work in creating solutions that solve client challenges has never been so important. Do you have the drive and determination to help our clients make that transition and ensure we retain our market-leading position?

#WeAreMintra

About the job:

As a Senior Consultant, you carry out work for our customers and have close contact with the customer. Emphasis is placed on you understanding the customers' needs and challenges within the daily operations and how they use our systems. The consultant's tasks can include general advice, project related work, training, and updating the OCS product portfolio so that it complies with the laws and regulations applicable at any given time.

The role will ideally be located in Bergen, however for the right candidate there may be flexibility on location. Occasional travel may also be required.

Your responsibilities will include:

• Act as domain expert in larger and smaller delivery projects
• Understand and document customer requirements and business objectives
• Work out solution descriptions for project deliveries
• Provide best practice advice to customers
• Presents training sessions related to the assigned program
• Design and configure system setup and workflows to customers using Mintra Group’s solutions
• Customer contact, support and deliver consulting services to national and international customers
• Contribute to continuously improve delivery methodology and services
• Work collaboratively in cross functional teams
• Test new application releases, document test and results, and work with developers/Products Managers to describe error scenarios
• Provide 2nd line support to customers
• Customer satisfaction
• Review product information including manuals and brochures for domain accuracy
• Participate in BID processes (response to RFI’s, scoping, estimate scope of work)

We`d like you to have:

Experience:

• 2-3 years working experience within HR, Payroll or Crewing (work experience may compensate for lack of formal education/degree)
• Consulting experience is desirable
• Experience and knowledge in Oil and Gas or Maritime industries is desirable
• Experience using Microsoft Windows products
• Well versed in systems, process improvement and workflow

Competence & Skills Requirements:

• Bachelor Degree related to subject, Computer Science or similar
• HR expertise
• Business Acumen
• Customer-focused mindset
• Excellent written and verbal communication skills in English
• Excellent presentation skills
• Analytical and strong problem-solving skills
• Global and cultural awareness

What we’ll do for you:

• Exciting role with fantastic opportunities
• Join a team of professionals with global ambitions
• Provide a competitive salary
• Pension Scheme including Personal Insurance, Life Assurance
• Hybrid working
• Flexitime

We want you to share our values:

• People are our business and the core of everything we do. You should be able to grow the talent within our business, nurture a friendly, engaging and rewarding culture and deliver an exceptional level of service to our clients.
• We explore and encourage you to demonstrate and reward creativity in your team. You will utilise the latest techniques and technologies, be inquisitive and take up the challenge.
• Open and collaborative, you should be helpful, respectful and flexible. We expect you to communicate effectively, sharing knowledge and your experience with the wider team.
• Driving performance, you should be commercially aware and have an entrepreneurial spirit. You lead by example, going above and beyond expectations and delivering real value.
• Delivering with pride and excellence in everything we do. We expect you to present solutions, on time and within budget and to a consistently high standard. You should offer honest and constructive feedback and take pride in your craft, never settling for ‘good enough’.

Please Contact:

If you are interested in joining the Mintra team, please email your CV to humanresources@mintra.com

Please note that any personal data will be processed in accordance with the GDPR and Data Protection Act 1998 (DPA) which requires all types of personal data be processed fairly and lawfully.