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We are thrilled to share that we have been honoured with Feefo Platinum Status for the second consecutive year. Maintaining an impressive 4.7/5-star average service is recognition of consistently delivering a world-class customer experience.
Katrine Knowland, Digital Marketing ManagerReceiving a Platinum Trusted Service Award from Feefo means a great deal to us because it's based on genuine verified customer feedback "
Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business' dedication to providing outstanding customer service by analysing feedback from real customers. Meeting Feefo’s strict criteria of excellence in this way is the greatest acknowledgement of our commitment to exceptional service.
We take pride in recieving five-star testimonials, like Krishnakumar’s comments stating, “Excellent experience, respecting the off-time of any offshore worker like me”, and Saminathan’s review “Excellent training material, easy to understand. Response from Minta is always on time and appreciated.”
Katrine Knowland, Mintra’s Digital Marketing Manager, mentions “Receiving a Platinum Trusted Service Award from Feefo means a great deal to us because it's based on genuine verified customer feedback.
In today's challenging economic climate, we understand the importance of delivering value for money and an efficient service. This award validates our team's dedication to truly listening to our customers and meeting their needs. Looking ahead to 2025, we remain committed to maintaining these high standards and continuing to put our customers first”.