Consultant Vacancy - Norway

OCS HR is one of the most comprehensive crew management solutions on the market. With a 30-year pedigree in the maritime industry, OCS HR supports the operation of more than 1,800 vessels worldwide and helps to control and automate complex HR tasks within the sector.

Mintra has an opportunity within our Consultancy team. This role will provide support to our customers’ business processes and performance by delivering solutions and consultancy services.

Mintra’s business is built on these two principles. We develop and deploy solutions that allow our global client base to develop and deploy their people. We are a leading supplier of digital learning and human capital management software to safety critical industries, with core markets in maritime and energy.

In a world where adoption of digital technologies is growing at pace, our work in creating solutions that solve client challenges has never been so important. Do you have the drive and determination to help our clients make that transition and ensure we retain our market-leading position?

#WeAreMintra

About the job:

The consulting department in Mintra is responsible for consulting activities, implementation, project management and technical assistance related to the OCS HR system. We have several exciting projects ahead of us and are therefore looking for skilled individuals who ideally have expertise in the areas of HR, Training, Competence and payroll. The person we are looking for will be part of a delivery team that will share expertise to improve customers' processes.

The role will ideally be located in Bergen, however for the right candidate there may be flexibility on location. Occasional travel may also be required.

Your responsibilities will include:

• Act as domain expert in larger and smaller delivery projects
• Understand and document customer requirements and business objectives
• Work out solution descriptions for project deliveries
• Provide best practice advice to customers
• Present training sessions related to the assigned program
• Design and configure system setup and workflows to customers using Mintra Group’s solutions
• Responsible for customer contact, support and deliver consulting services to national and international customers
• Contribute to continuously improve delivery methodology and services
• Work collaboratively in cross functional teams
• Test new application releases, document test and results, and work with developers/Products Managers to describe error scenarios
• Provide 1st and 2nd line support to customers
• Customer satisfaction
• Review product information including manuals and brochures for domain accuracy
• Participate in BID processes (response to RFI’s, scoping, estimate scope of work)

We`d like you to have:

• Proven 2-3 years working experience within HR, Payroll or Crewing (work experience may compensate for lack of formal education/degree)
• Bachelor Degree related to subject or Computer Science or similar
• Consulting experience is desirable
• Experience and knowledge in Oil and Gas or Maritime industries is desirable
• Experience using Microsoft Windows products
• Well versed in systems, process improvement and workflow

We can’t live without:

• Business Acumen
• Customer-focused mindset
• Excellent written and verbal communication skills in English
• Excellent presentation skills
• Analytical and strong problem-solving skills
• Global and cultural awareness

What we’ll do for you:

Provide a competitive salary and benefits package.