Mintra has an exciting opportunity for a creative and dynamic QA Coordinator to join our international product team, responsible for making our products “fly-off the shelf”. This is a permanent position which can be based remotely or in any of our offices across Norway in Bergen, Oslo and Stavanger, Aberdeen in the UK or in our Limassol office in Cyprus.
Mintra’s business is built on these two principles. We develop and deploy solutions that allow our global client base to develop and deploy their people. We are a leading supplier of digital learning and human capital management software to safety critical industries, with core markets in maritime and energy.
In a world where adoption of digital technologies is growing at pace, our work in creating solutions that solve client challenges has never been so important. Do you have the drive and determination to help our clients make that transition and ensure we retain our market-leading position?
About the job:
The QA Coordinator is responsible for delivering high quality digital learning content ensuring standards and procedures are met. You will be part of a highly motivated team where you will work with colleagues and clients to help create innovative learning solutions for a global industry.
Your responsibilities will include:
Quality checks on Instructional Design scripts:
Editing, formatting, proof-reading eLearning course scripts to correct spelling mistakes and grammatical errors
Ensuring all course scripts and accompanying documentation adhere to client specifications and in-house style guide/standards
Verifying that content scripts are structured appropriately and are suitable for the intended target audience, covering learning objectives as required
Editing course assessments, ensuring that all learning objectives are assessed effectively
Preparing voiceover scripts and managing voiceover requests
Quality checks on Digital Learning courses:
Conducting iterative in-depth reviews of eLearning products created by our Media Development to ensure accuracy and consistency of style:
Ensuring eLearning course content matches approved scripts (verifying compliance with client specifications and inhouse standards)
Checking spelling and grammar
Ensuring consistency of style (within individual pages, and between pages)
Checking synchronisation of voiceover with onscreen text and graphics
Checking captioning of graphics
Ensuring that relevant/appropriate imagery is used
Conducting rigorous testing of all aspects of course functionality on the Learning Management System (LMS) prior to course deployment
Preparing and sending deployment request forms for generic courses
Uploading courses to Trainingportal - for testing of all courses, deploying of bespoke courses and assigning client reviews for bespoke courses
Maintaining required quality assurance targets:
Ensuring course content is of a consistently high standard through working closely with the Instructional Design and Digital Design teams
Other QA tasks such as proof-reading publications/marketing material etc
We`d like you to have:
Strong proficiency in use of Microsoft Office applications
Exceptional English and communications skills
Excellent people and management skills to maximise interaction with customers, colleagues, cross-functional teams and third parties
Familiarity with the energy and maritime industries and / or Norwegian language skills beneficial
Excellent grasp of the English language
Fluency in Norwegian is a bonus
Scrupulous attention to detail and a natural ability to proof-read
Ability to concentrate for long spells
Comfortable working with IT
Enthusiastic with a positive attitude
Good time management skills
Capable of working in a team and independently
What we’ll do for you:
A competitive salary and benefits package and the opportunity to be part of a high performing and creative product development team.
We want you to share our values:
People are our business and the core of everything we do. You should be able to grow the talent within our business, nurture a friendly, engaging and rewarding culture and deliver an exceptional level of service to our clients.
We explore and encourage you to demonstrate and reward creativity in your team. You will utilise the latest techniques and technologies, be inquisitive and take up the challenge.
Open and collaborative, you should be helpful, respectful and flexible. We expect you to communicate effectively, sharing knowledge and your experience with the wider team.
Driving performance, you should be commercially aware and have an entrepreneurial spirit. You lead by example, going above and beyond expectations and delivering real value.
Delivering with pride and excellence in everything we do. We expect you to present solutions, on time and within budget and to a consistently high standard. You should offer honest and constructive feedback and take pride in your craft, never settling for ‘good enough’.