Senior Consultant – Payroll (Delivery Services) Vacancy
Exciting opportunity to be part of a highly proficient consultancy team working within the OCS HR system.
About the job:
The consulting department in Mintra is responsible for consulting activities, implementation, project management and technical assistance related to the OCS HR system. We have several exciting projects ahead of us and are therefore looking for skilled individuals who ideally have expertise in the areas of Payroll and HR. The person we are looking for will be part of a delivery team that will share expertise to improve customers' processes.
The role will ideally be located in Bergen, however for the right candidate there may be flexibility on location. Occasional travel may also be required.
Your responsibilities will include:
- Act as domain expert in larger and smaller delivery projects
- Understand and document customer requirements and business objectives
- Work out solution descriptions for project deliveries
- Provide best practice advice to customers
- Present training sessions related to the assigned program
- Design and configure system setup and workflows to customers using Mintra Group’s solutions
- Responsible for customer contact, support and deliver consulting services to national and international customers
- Contribute to continuously improve delivery methodology and services
- Work collaboratively in cross functional teams
- Test new application releases, document test and results, and work with developers/Products Managers to describe error scenarios
- Provide 1st and 2nd line support to customers
- Customer satisfaction
- Review product information including manuals and brochures for domain accuracy
- Participate in BID processes (response to RFI’s, scoping, estimate scope of work)
We`d like you to have:
- Proven 2-3 years working experience within Payroll (work experience may compensate for lack of formal education/degree)
- Consulting experience is desirable
- Experience and knowledge in Oil & Gas or Maritime industries is desirable
- Experience using Microsoft Windows products
- Well versed in systems, process improvement and workflow
Competence & skills requirements:
- Bachelor Degrees related to subject or Computer Science or similar
- HR expertise
- Business Acumen
- Customer-focused mindset
- Excellent written and verbal communication skills in English
- Excellent presentation skills
- Analytical and strong problem-solving skills
- Global and cultural awareness
What we'll do for you:
- Exciting role with fantastic opportunities
- Join a team of professionals with global ambitions
- Provide a competitive salary and benefits package including pension and personal insurance.
We want you to share our values:
- People are our business and the core of everything we do. You must be able to grow the talent within our business, nurture a friendly, engaging and rewarding culture and deliver an exceptional level of service to our customers.
- We explore and encourage you to demonstrate and reward creativity in your team. You will utilise the latest techniques and technologies, be inquisitive and take up the challenge.
- Open and collaborative, you should be helpful, respectful and flexible. We expect you to communicate consistently and effectively, sharing knowledge and your experience with the wider team.
- Drive performance, commercially aware and with entrepreneurial spirit. You lead by example, going above and beyond expectations and delivering real value.
- Deliver with pride and expect excellence in everything we do. You must be able to present solutions, on time and within budget and to a consistently high standard. We expect you to offer honest and constructive feedback and take pride in your craft, never settling for ‘good enough’.
Please Contact:
If you are interested in joining the Mintra team, please email your CV to careers@mintra.com.
Please note that any personal data will be processed in accordance with the GDPR and Data Protection Act 1998 (DPA) which requires all types of personal data be processed fairly and lawfully.
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