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Further Information - Interpersonal Skills - Negotiation Training

Description

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

Negotiation involves the effort to achieve the best possible outcome while avoiding arguments. It includes the principles of debating with fairness, seeking mutual benefit and maintaining a working relationship with all parties involved. This course presents the perfect opportunity for you as a seafarer to be proactive and showcase that you are ready to meet the industry's modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

Learning Objectives

• Explain how to develop your negotiation skill as a seafarer and make you able to discuss with others, aiming to resolve a conflict with the best possible outcome

Assessment

Exam in the e-learning course

System Requirements

• Internet access - users will need a device with a web browser and internet connection

• System - runs on computers, tablets and mobile devices using Windows 7 and above and MAC OS devices running IOS 11 and above

• Browsers - Edge, Chrome, Firefox and Safari

• Minimum browser size - none

• Audio - requires device speaker or headphones