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Trainingportal System Requirements - Hardware


Minimum Requirement

Recommended Requirement



A screen that supports at least 725 pixels width.

Standard resolutions such as:

960×720, 1024×768, 1280×960

The admin UI is not compatible with a mobile interface.
Sound/AudioSound card installed on device.Headphones available for optimal experience.N/A

Trainingportal System Requirements - Software


Minimum Requirement

Recommended Requirement


Web browser

All up to date standard web browsers are compatible.

Edge, Chrome, Firefox, Safari.

Chrome works optimally with the website.Internet Explorer is not compatible.
Operating system

Windows - 8, 8.1, 10.

Mac OS - Sierra, High Sierra, Mojave, Catalina.

Windows 10

Mac OS - Catalina

Windows XP & 7 should function but are not recommended for an optimal experience.
Adobe Flash Player*Flash Player v32Flash Player v32 or using a browser with a built-in player such as Chrome and Edge.Older versions of Flash are not compatible.
Microsoft office*Office 2003 or later.Office 2019 & Office 365.Generating Excel reports from Trainingportal on Internet Explorer is not recommended.

* Indicates that this is not a system requirement.
Only required for specific functionality.

Trainingportal System Requirements - Network


Minimum Requirement

Recommended Requirement


Internet connectionStable connection of 512 kb/s1 mb/s or better for optimal experience.Intermittent connections such as satellite or mobile broadband can be unstable and is not recommended.
Citrix or VPN connectionN/AWe recommend that you do not use a Citrix or VPN connection whilst connected to TrainingportalStudents may encounter course completion and score logging issues if completing online training whilst connected to Citrix or when using a VPN connection

Trainingportal Integration Requirements - Virtual Classroom


Minimum Requirement

Recommended Requirement

Operating system

Windows - 7, 8, 8.1 or 10

MacOS - 10.9

Windows 10 (Latest)

MacOS 10.14 (Latest)


Windows - 2GHz Pentium 4 (or equivalent)

MacOS - 1.83GHz Intel Core Duo

Windows - 2GHz or more

MacOS - 2GHz or more

RAM1GB2GB or more

Tablets - 768px

PC/Laptop - 1280px

Tablets - 768px or above

PC/Laptop - 1280px or above

SoftwareMinimum RequirementRecommended Requirement
Web Browser

Chrome - v56

Firefox - v52

Chrome - Latest version available

Firefox - Latest version available

Mobile app compatibilityWindows Mobile OS
IOS 11
Android 5.0
Internet ConnectionMinimum RequirementRecommended Requirement
Only audio session125 Kb/s512 kb/s
Audio + Other features150 kb/s512 kb/s
Audio + Screen share350 kb/s512 kb/s
Only video session - Classic layout250 kb/s512 kb/s
Video + Other features250 kb/s512 kb/s
Only video session - Full-screen layout250 kb/s1mb/s

Trainingportal Offline

Deployment Requirements - Software


Minimum Requirement

Recommended Requirement

Operating System

Windows Server 2016 - 64 or 32 bit


Windows Server 2016 or higher
Web ServerApache Tomcat release 6.0.35Apache Tomcat release 6.0.35 or higher
DatabaseMySQL Server version 5.1.31 (Community Edition)MySQL Server version 5.1.31 or higher
Java RTEVersion 1.6.0_25Version 1.6.0_25 or higher

Deployment Requirements - Hardware


Minimum Requirement

Recommended Requirement


1 GHz

64 bit or 32 bit

2 GHz or higher
Memory1GB2GB or higher
Hard Disk1GB + eLearning Modules*2GB + eLearning Modules + Extra space in the case that more eLearning Modules are added at a later date.
NetworkStatic TCP/IP address with access to Internet and remote LAN. Intermittent connection acceptable.28kb/s or higher
AudioSounds card installedHeadphones available for optimal experience.

*eLearning Modules are approximately 50-100MB per course.
Contact Mintra for a more detailed estimate.

Talk to us

Submit a support ticket describing the issue you are having, one of our team will get back to you as soon as possible.

If you would prefer to speak to a member of our team you can use the contact details below:

UK Phone: +44 (0) 8432 247840

Norway Phone: +47 24 15 55 55