Service Levels
The Mintra Service Centre provides customer support during core working hours 09.00 - 16.00 CET (GMT +1), Monday-Friday. Support is provided in Norwegian and English languages.
Our frequently asked questions and user guides are available on support.mintra.com
OCS HR
If you require support, advice or consultancy on any of the OCS HR products; HR, Payroll, Crew on Board (CoB) or Self Service, please get in touch. Existing customers can do this through their company portal.
support@mintra.com
+47 24 15 55 55 (Norway)
Trainingportal
If you require support, advice or consultancy on Trainingportal, whether it be for Learning or Competence, please contact our Trainingportal specialists via email or phone.
support@mintra.com
+44 (0) 8432 247840 (UK)
+47 24 15 55 55 (Norway)
GDPR
Please use our dedicated email address for any inquiries related to GDPR.
gdpr@mintra.com
Liam Smith, Service Centre Manager'Please don't hesitate to get in touch if you have any queries. Our dedicated team of product support advisors is ready to help you.' "
Insights & News
Mintra has an exciting opportunity for a Innovation Director - Learning
Mintra has an exciting opportunity for a Product Support Advisor (Part-time) in our Service Centre team.
This nomination comes as recognition of Mintra’s large-scale collaboration with BSM to deliver digital training to their 20,000+ seafarers.