Service Levels

The Mintra Service Centre provides customer support during core working hours 09.00 - 16.00 CET (GMT +1), Monday-Friday. Support is provided in Norwegian and English languages.

Our frequently asked questions and user guides are available on docs.mintra.com

Contact Support

OCS HR

If you require support, advice or consultancy on any of the OCS HR products; HR, Payroll, Crew on Board (CoB) or Self Service, please get in touch. Existing customers can do this through their company portal.

support@mintra.com

+47 24 15 55 55 (Norway)

Trainingportal

If you require support, advice or consultancy on Trainingportal, whether it be for Learning or Competence, please contact our Trainingportal specialists via email or phone.

support@mintra.com

+44 (0) 8432 247840 (UK)

+47 24 15 55 55 (Norway)

GDPR

Please use our dedicated email address for any inquiries related to GDPR.

gdpr@mintra.com