BOURBON – A centralised HR solution for a global operation

"We started deployment of OCS HR in our other affiliates in 2009, and today all our 34 affiliates are using it. That is because it has proven to be a very complete system for us as an international enterprise. All our end users update OCS HR with accurate data and activities daily to ensure that we meet our common expectations and international regulations," Ms Gustave said.

"Operational excellence is at the heart of BOURBON operations. It is of the essence that all systems and routines support this constant striving for excellence.

"Competence is a pillar of operational excellence, and it needs to be actively managed. Operational excellence relies on four pillars to ensure the quality of our services: safety, technical availability, cost optimisation and competence. OCS HR helps us implement global processes for all BOURBON affiliates, ensure compliance with crew requirements, improve statutory social reporting, manage offshore personnel competences, integrate crewing and payroll and of course optimise resource planning by providing exhaustive and reliable information in real-time."

A centralised solution

To her, two qualities of the OCS system are particularly salient: centralisation and user-friendliness.

She said: "A centralised solution is crucial for a large group like us. All our global affiliates use the system, and the data is extracted at our headquarters in Marseille and distributed back to our different markets for use in reporting. The feedback we get from our users worldwide is that with basic training it is very self-instructive and easy to use.

Ms Gustave is happy with the professional relationship with Mintra and OCS. ­" I find the relationship both open and constructive. We never hesitate to share with them our ideas for improvement and they are always receptive. We will be very happy to continue our cooperation with Mintra," she added.