Incident Reporting and Investigation (US) Training

• Define what is meant by the terms 'incident', 'accident' and 'near miss'

• Explain the purpose of, and reasons for, incident reporting and investigation

• Outline the key roles and responsibilities involved in reporting and investigating an incident

• Explain how to determine the appropriate level of investigation using an incident severity risk assessment

• Identify the key steps involved in a typical incident investigation process

• Describe the requirement for analysis of the causes of the incident

• Describe Root Cause Analysis (RCA)

• Describe how to identify suitable control measures

• Describe the requirement for an incident action plan and its implementation using SMART principles

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

• Internet access - users will need a device with a web browser and internet connection

• System - runs on computers, tablets and mobile devices using Windows 7 and above and MAC OS devices running IOS 11 and above

• Browsers - Edge, Chrome, Firefox and Safari

• Minimum browser size - none

• Audio - requires device speaker or headphones