System User Forum 2026
MARCH 18 - 19 / 2026 / BERGEN / NORWAY
Welcome to Bergen
Join us for our annual two-day technology and innovation summit, where you can share your knowledge and experience with industry peers, gain insights from technical experts, and help steer the development of Mintra's product suite.
Bergen on Norway’s southwestern coast is surrounded by mountains and fjords, including Sognefjord, the country’s longest and deepest. Bryggen features colourful wooden houses on the old wharf and the Fløibanen Funicular goes up Fløyen Mountain for panoramic views and hiking trails.
Clarion Hotel® Bergen Airport, Flesland, Flyplassvegen 551, 5869 Bergen, Norway
Conveniently located at Bergen Airport and with direct access to the terminal, the hotel is also well-connected to Bergen city centre and for exploring local attractions, shopping and cultural landmarks. The hotel has free Wifi access "Clarion Connect", and limited parking is available.
Please note: As of 27/02/2026, the Clarion Hotel is fully booked on the 18th of March. All reservation enquiries should contact the hotel directly.
Phone: +47 56 10 00 00 / Email: cl.bergen.airport@choice.no
Other Hotels in the Area
Comfort Hotel Bergen Airport
Lønningsvegen 45, 5258 Blomsterdalen, Norway
Tel: +47 55 52 98 00
Email: co.bergen.airport@strawberry.no
Scandic Flesland Airport
Lønningsvegen 9, 5258 Blomsterdalen, Norway
Tel: +47 55 14 03 00
Email: fleslandairport@scandichotels.com
Thon Hotel Bergen Airport
Kokstadvegen 3, 5257 Kokstad, Norway
Tel: +47 55 92 00 0
Email: reservations@thonhotels.be
Forum Structure
Wednesday 18/03/26 - 10:00 - 16:00 CET
Registration opens at 09:00 CET, accompanied by 'Healthy and Sweet' refreshments before the 'Welcome' session at 10:00 CET in the main hall, 'THE MUSIC.' The morning will feature engaging presentations on the main stage, followed by lunch in the restaurant from 12:00 to 13:00. In the afternoon, the conference will split into product-specific sessions and interactive workshops, concluding at 16:00.
Optional Dinner - Wednesday 18/03/26 - 18:00 - 22:00 CET
Join the Mintra team and fellow delegates for a three-course dinner in 'THE MUSIC' at the hotel after the first day of the conference. Entertainment will be provided by the international standard 'Magical Daniel' followed by music from 'Scooby Duo'. Ticket options with the dinner included are available below.
Thursday 19/03/26 - 09:00 - 15:00 CET
Day two will start with a short 'Welcome' session at 09:00 CET in the main hall, 'THE MUSIC', before splitting into product-specific sessions. Lunch will be served in the restaurant from 12:00 to 13:00, followed by presentations and workshops during the afternoon, concluding at 15:00.
Purchase Your Tickets
'A Valuable Opportunity'
Connect with over 150 professionals from 50 leading maritime and energy companies to share insights, gain expertise from industry peers and Mintra's technical specialists, and shape the future of Mintra's product suite.
Real-world use cases will be showcased, providing step-by-step guidance on how to maximise system efficiency.
In the development roadmap sessions, we’ll highlight key improvements from the past year, share user insights, and discuss upcoming plans.
Interactive knowledge-sharing workshops with open discussions and collaboration. Attendees can post and vote on questions through our live question feed before and during the event.
Delegate Feedback
"
Very nice presentations for the different program's in OCS."
"
The format was very good and the dinner was a great way to start."
"
Very good that it dealt with the 'heart' of the product."
Featured Products & Services
OCS Cewing Management
A comprehensive suite of systems for HR and Crewing has been developed over 40 years. OCS HR is the main module of our integrated HR Suite. The interface is used by operators in the onshore HR department, managing all aspects of crewing, competence management, payroll and general HR administration. Learn more
Payroll (International & Norway)
The OCS HR Payroll module allows a business of any size to manage all payroll activity from a single interface. The solution enables easy setup and calculation of payroll for office employees as well as seagoing personnel alike, handles multiple currencies and stores the information in a single system. Learn more
Crew on Board (COB)
The comprehensive feature gives all system managers full control and oversight of the scheduled location of the workforce. The module automates the crew management process and reduces time spent on registering activities and planning the manning of vessels. Learn more
Trainingportal
Our market-leading, cloud-based system enables efficient delivery, management, and reporting of remote workforce training and competence from one centralised solution. Currently, 2 million workers from 4,000 companies are registered on Trainingportal, completing a course every 30 seconds. Learn more
Trainingportal hosts Mintra's library of 2,600+ courses including Health, Safety and Environment, Engineering and Technology, Business and Leadership and Trade Skills. Selected courses are accredited to industry standards, such as NMA-approved, STCW, DNV, Nautical Institute, OPITO, IOSH, ECITB, and CPD. Learn more
Mintra has specialist content development teams with decades of experience creating bespoke digital learning solutions. As a global leader in learning technologies, Mintra offers a flexible, needs-driven, approach to ensure maximum efficiency and value for money, delivering solutions to suit all budgets, audiences and specifications. Learn more
Purchase Your Tickets
Event Facilitator
Sue Terpilowski FCILT, OBE is the founder and managing director of Image Line Communications, a specialist PR and communications consultancy established in 1988, working across the maritime, logistics, ports and supply chain sectors. With 38 years of industry experience, Sue is a trusted adviser, moderator and speaker, known for her clear insight, honest perspective and ability to drive engaging, informed discussion.
She has strong and long-standing connections with Norway as a regular attendee and past speaker at Nor-Shipping, and through her involvement in industry events in Bergen and Tromsø, including the WISTA International Conference in Tromsø. Sue is Immediate Past President of WISTA UK, Immediate Past Chair and Diversity Chair of WISTA International, and Chair of Policy for the Chartered Institute of Logistics and Transport.
Sue was awarded an OBE in the Queen’s Birthday Honours in 2014, presented by HRH Princess Anne. She also appeared on BBC television in 2015 as part of the interview panel in the final of The Apprentice.
Frequently Asked Questions
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How much does it cost to attend?
There are two ticket options.
Delegate Ticket: A 2-day conference pass is available for NOK 2,000 (excluding VAT) and includes lunch on both days and refreshments throughout the event.
Delegate plus Dinner Ticket: Delegate tickets, including the dinner, are available for NOK 2,500 (excluding VAT).
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Can I purchase tickets for multiple people?
Yes, you can pay for multiple people to attend. All registered attendees will be added to the email distribution list and kept updated.
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What are the payment options?
You can register and purchase online with a card payment. A VAT receipt will be emailed following payment. If you prefer to pay by invoice, you can select 'Invoice' during the payment process, and you will be sent an invoice with a seven-day payment term.
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How many people will be attending?
Last year's 2024 System User Forum welcomed over 150 attendees representing 50 organisations from across Norway and beyond. Delegates comprised managers from HR & Crewing, Payroll & Accounting and Training & Competence.
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Will the sessions be recorded?
We intend to record all sessions and, following the event, we will email all attendees links to the presentations and video recordings on mintra.com.
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I have another question.
If you have any other queries, please email marketing@mintra.com with the title 'System User Forum 2026'.
Event Photography/Filming Disclaimer
Please be aware that Mintra will be taking photos and/or videos at this event for use in publications or other media material produced, used or contracted by Mintra including but not limited to brochures, e-newsletters, websites, social media, etc. If you do not want your image recorded for marketing purposes, please make your wishes known to the photographer, and/or the event organizers.